Privacy Policy

Effective Date: January 1, 2026

The Wash Waggin (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how information is collected, used, disclosed, and safeguarded when you visit www.thewashwaggin.com (“Website”) or use our services.
By using this Website or booking services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
a. Personal Information You Provide
When you contact us, book services, or interact with our business, you may provide:

Name
Email address
Phone number
Pet information (name, breed, age, health notes)
Service preferences

b. Booking & Payment Information
All appointment scheduling, customer communication, and payment processing are handled through Groomsoft, a third-party service provider. We do not directly collect or store credit card or payment details on this Website.
Please review Groomsoft’s privacy policy for details on how they handle your data.
c. Automatically Collected Information
When you visit our Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent on the site

This data is used for website functionality, analytics, and performance improvements.
2. How We Use Your Information
We use collected information to:

Provide and manage grooming services
Communicate with customers regarding appointments or services
Improve our Website and customer experience
Respond to inquiries or requests
Comply with legal or regulatory obligations

3. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only with:

Service providers, such as Groomsoft, who assist with booking, communication, and payments
Legal authorities, if required by law or to protect our rights and safety

All third-party providers are expected to safeguard your information.
4. Cookies & Tracking Technologies
This Website may use cookies or similar technologies provided by Wix to:

Enable basic site functionality
Analyze traffic and usage patterns
Improve performance and user experience

You can manage or disable cookies through your browser settings.
5. Data Security
We take reasonable administrative and technical measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
6. Your Privacy Rights
Depending on your location, you may have the right to:

Request access to the personal data we have about you
Request correction or deletion of your information
Withdraw consent for future communications

To exercise these rights, please contact us using the information below.
7. Children’s Privacy
This Website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
8. Third-Party Links
This Website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third parties. Please review their policies separately.
9. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Continued use of the Website indicates acceptance of the updated policy.